E-Government For Small Local Government Organizations.

Walter Castelnovo

 1-10

Why is True eGovernment still difficult to be achieved?

Mariagrazia Fugini, Piercarlo Maggiolini, Krysnaia Nanini, Roberto Boselli, Mirko Cesarini, Mario Mezzanzanica

 11-20

A normative approach to democracy in the electronic government framework.

Andrea Maggipinto, Ezio Visconti

 21-29

Knowledge Representation and Management for E-Government Documents.

Flora Amato, Antonino Mazzeo, Antonio Penta, Antonio Picariello

 31-40

The Accounting System of Central State Administrations.

Francesco Cancellaro

 41-46

The Italian Public Administration Electronic Market: Scenario, Operation, Trends.

Danilo Broggil

 47-56

The Emergence of Software Engineering Professionalism.

Stephen B. Seidman

 59-67

IT Professional role today and tomorrow.

Colin Thompson

 69-80

European Universities and the ICT Industry.

Vasile Baltac

 81-94

How to move forward and implement e-skills on a long term basis - E-skills are a strategic tool to develop innovation and meet challenges deriving from globalisation.

Franco Patini

 95-96

IT and Professionalism in Developing Countries - Focus on Africa.

Moira de Roche

 97-108

A Model for Rating and Certifying Competences in the EUCIP Framework.

Andrea Violetti, Susanna Daddi, Stefano Hajek

 109-122

The need for a standard qualification of ICT-professional competences - The reasons that urged CEPIS to create the EUCIP model are even more pressing today than they were in 2000.

Paolo Schgör

 123-132

EUCIP Driving the IT-Professional Competence in Norway.

Renny Bakke Amundsen

 133-138

The EUCIP Scheme in the Italian University System.

Marco Ferretti

 139-148

IT skill requirements in Public Administration - A model of IS Function for Public Administrations in order to identify professional requirements and training needs. The experience of the Department for National General Accounting of the Italian Ministry of Economy and Finance.

Pietro Paolo Trimarchi

 149-157

International Professional Practice Partnership (IP3) - Overview.

Charles Hughes

 159-163

IP3 - National Societies' Roles and Responsibilities.

Roger G. Johnson

 165-171

The Emerging ISO International Standard for Certification of Software Engineering Professionals.

Juan Garbajosa

 173-178

European Standardisation Process - Outline of presentation concerning the CEN/ISSS workshop on e-skills.

Noel Geoffrey McMullen, John O'Sullivan

 179-180

Compliance Requirements for Business-process driven SOAs.

Michael P. Papazoglou

 183-194

Business Process Design: Towards Service- Based Green Information Systems.

Barbara Pernici, Danilo Ardagna, Cinzia Cappiello

 195-203

SIFET-CBA Project.

Mario A. Bochicchio, Antonella Longo, Federica Longo, Antonio Bernardo

 205-217

Reengineering Lead to Cash - Process and Organization.

Giorgio Rimini, Paolo Roberti

 219-226

Business Process Monitoring: BT Italy case study.

Giorgio Rimini, Paolo Roberti

 227-234

Dealing with Availability in an international Service Management scenario.

Flavio Gaj, Giovanni Umberto Germani

 235-244

Service level and Value to Customer as key business drivers: a case studying a leader truck industry.

Maximiliano Cascini, Manuela Maini, Thiago Barroero

 245-259

Explaining the Evolving Web - Mixing Technology with Pleasure.

Robert I. Benjamin, Rolf T. Wigand, Johanna L. H. Birkland

 261-275

Value-Aware Service Model Driven Architecture and Methodology.

Xiaofei Xu, Zhongjie Wang

 277-286

Strategic Modelling of Enterprise Information Requirements - A normative model of information domains and information types.

Gianmario Motta, Giovanni Pignatelli

 287-297

ICT Portfolio: Mapping Business and ICT Services.

Giovanni Pignatelli, Gianmario Motta, Giovanni Umberto Germani

 299-307