IFIP TC6 Open Digital Library

5. KMGov 2004: Krems, Austria

Knowledge Management in Electronic Government, 5th IFIP International Working Conference, KMGov 2004, Krems, Austria, May 17-19, 2004, Proceedings

Maria Wimmer

Springer, Lecture Notes in Computer Science 3035, ISBN: 3-540-22002-X



Contents

KM Concepts and Methodologies

Knowledge Management for E-service-Delivery - A Conceptual Approach within E-government.

Uwe Heck, Andreas Rogger

 1-8

The Role of Knowledge Mapping in Electronic Government.

Meliha Handzic

 9-17

Strategies to Implement KM in the Public Sector

Reconceptualising Government in the New E-Ra.

Ailsa Kolsaker, Liz Lee-Kelley

 18-26

Business Models and Governance Strategy of Policy Knowledge Service for National Knowledge Management.

Kyoung Jun Lee

 27-36

Knowledge Management in Delivering Customer Oriented Services in Public Sector.

Sanda Zaharova, Kristine Zelmene

 37-46

Intercultural E-government.

Peter Parycek, Hanna Risku

 47-53

Bürgerzufriedenheit mit Portalen der öffentlichen Verwaltung - Ergebnisse einer Untersuchung über Zufriedenheitsmodelle und Vertrauensfragen im E-government.

Ronald Roedl, Mark Nadjafi

 54-69

Analysis of Best Practice Policy and Benchmarking Behavior for Government Knowledge Management.

Kyoung Jun Lee, Byul Jeon

 70-79

Rewarding Quality and Innovation: Awards, Charters, and International Standards as Catalysts for Change.

Michael E. Milakovich

 80-90

Knowledge Ontologies and Structuring Concepts for Public Administration

Model of Experience for Public Organisations with Staff Mobility.

Jacek Kitowski, Krzysztof Krawczyk, Marta Majewska, Mariusz Dziewierz, Renata Slota, Simon C. Lambert, Alistair J. Miles, Alvaro E. Arenas, Ladislav Hluchý, Zoltan Balogh, Michal Laclavik, Sabine Delaître, Gianni Viano, Simona Stringa, Pasqualino Ferrentino

 91-100

The Governance Enterprise Architecture (GEA) High-Level Object Model.

Vassilios Peristeras, Konstantinos A. Tarabanis

 101-110

Retrieving Knowledge in E-government: The Prospects of Ontology for Regulatory Domain Record Keeping Systems.

Richard J. Daddieco

 111-121

Ontology-Enabled E-gov Service Configuration: An Overview of the OntoGov Project.

Efthimios Tambouris, Stelios Gorilas, Gregory Kavadias, Dimitris Apostolou, Andreas Abecker, Ljiljana Stojanovic, Gregoris Mentzas

 122-127

Simple Life-Events Ontology in SU(M)O-KIF.

Bostjan Bercic, Mirko Vintar

 128-135

Technologies for KM Support in Public Administrations

Knowledge Management and Modelling in Health Care Organizations: The Standard Operating Procedures.

Vincenzo Della Mea, Marco Pittaro, Vito Roberto

 136-146

Architecture of an Active Life-Event Portal: A Knowledge-Based Approach.

Anamarija Leben, Marko Bohanec

 147-156

Metadata Repository Support for Legacy Knowledge Discovery in Public Administrations.

Adriana Maria C. M. Figueiredo, Aqueo Kamada, Luciano Lançia Damasceno, Marcos Antônio Rodrigues, Manuel de Jesus Mendes

 157-165

Requirements Engineering for KM

Knowledge Elicitation and Modeling for E-government: A Practical Approach.

Paolo Bresciani, Paolo Donzelli, Sara Ferrari, Fabrizio Sannicolò

 166-177

Designing a Brokerage Platform for the Delivery of E-government Services to the Public.

Dimitra Pappa, Constantin Makropoulos

 178-189

How to Develop E-government: The Italian Case.

Andrea Resca

 190-200

Modeling the Penetration of the Information Society Paradigm.

Erika Sudár, Dávid Peto, András Gábor

 201-209

Representing (Legal/Procedural) Knowledge

Formal Models for a Legislative Grammar. Explicit Text Amendment.

Andrea Bolioli, Pietro Mercatali, Francesco Romano

 210-227

The Legal Atlas ©: Map-Based Navigation and Accessibility of Legal Knowledge Sources.

Rob Peters, Tom M. van Engers

 228-236

E-CRIME System: A Knowledge Management Application in Public Administration.

Réka Vas, Barna Kovács, András Gábor

 237-248

KM Support for Democratic Processes and Citizen Participation

Designing Participatory Processes.

Stefanie Röder, Winfried Tautges

 249-256

Developing a Collaborative Learning Support System for a Natural Protected Area.

Adele Celino, Grazia Concilio

 257-268

Learning to Become an E-citizen: The European and Italian Policies.

Maria Angela Biasiotti, Roberta Nannucci

 269-280

Examples of KM in Public Administrations and Case Studies

Organizational Factors Affecting Knowledge Sharing Capabilities in E-government: An Empirical Study.

Soonhee Kim, Hyangsoo Lee

 281-293

Knowledge Sharing and Creation: The Bricks and Mortar of Intra-organisational Co-operation within a Scottish Local Authority.

Barbara Bardzki, Vivien Reid

 294-303

PETALE: Case Study of a Knowledge Reengineering Project.

Olivier Glassey

 304-309

The U.S. vs. Fiber Materials, Inc.: A Case Study in Knowledge Failure.

Richard J. Daddieco

 310-316

Research in Progress

E-government: A Catalyst to Good Governance in China.

Ling Lan

 317-324

Priming E-governance for Quality of Growth.

Nyayapati V. L. N. Balramdas, Gade Lakshmi

 325-334

A Framework for Developing Local E-government.

Wichian Chutimaskul, Vithida Chongsuphajaisiddhi

 335-340